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HITS® Offers 2-Way Texting, Digital Vehicle Inspections & Live Updates

All features are fully mobile-friendly, accessible via any tablet or smartphone using a web browser.
Just log in at https://gohitsdigital.com — no app required.

✅ Core Features Include:

Automated Appointment Confirmations
Reduce no-shows with automatic text reminders sent directly from HITS Digital.

Real-Time Vehicle Status Updates
Keep your customers informed at every stage of their visit.

2-Way Texting for Customer Engagement
Build stronger relationships with quick, personalized communication — all via text.

Send Quotes & Workorder Summaries by Text
Deliver key information instantly through SMS — no calls or logins required.

Digital Vehicle Inspections (DVI) with Photos – Currently in beta
Capture and send inspection results with images directly to customers. Empower your technicians and build trust with transparent, visual reporting.

Team Chat Rooms for Internal Messaging
Create dedicated chat channels inside HITS Digital to streamline team coordination and reduce miscommunication.

Sales Dashboard – Graph & Table
​Sales Dashboard – Custom Cards
HITS Digital-Ticket Management
2-Way Texting – How it works

Want to enable 2-Way Texting or DVI for your shop? 
Contact HITS Support to get started today.