Enterprise Auto Service Software
HITS® BPOS with ServiceCAT® is a real-time, cloud-based, enterprise auto service point-of-sale and shop management system used by growth-minded service shops since 1986. Below, watch example repair orders being created in the point-of-sale, view product benefits, explore links to other product videos, and download a product brochure.
Example Ticket #1 (Big Kahuna)
Tires, Brakes, Pump, Lube
Example Ticket #2:
Alternator & Oil Change
Example Ticket #3:
Oil Change Only
#1. Complete Car Care Point-of-Sale & Shop Management HITS is built to streamline quoting and invoicing for the complete car care center. Tires, auto service, and quick lube sales and inventory are easily managed in HITS. #2. Cloud-based, Enterprise System HITS is a true enterprise database. This means data is live in real-time across the entire organization. In addition, HITS contain robust corporate controls for operational consistency and compliancy. #3. Robust Scheduling, Bay Management, & Appointments The HITS scheduling tool allows for optimization of bay usage and technician productivity. The robust scheduling and appointment module includes integrated online appointments. #4. Integrated Lightning-Fast Parts and Labor Estimator HITS ServiceCAT, the integrated parts and labor estimator, works seamlessly with the HITS BPOS point-of-sale, eliminating the rekeying of data, enabling saved quotes, and facilitating interactive parts ordering through multiple part vendors at once. Parts & labor is powered by EPICOR. Use your choice of interfaces, ServiceCAT or ISE. #5. Streamlined Quick-Lube Module The HITS VSOC quick lube module facilitates 15-second oil change quotes, automatic up-charges for additional oils and premium filters, as well as providing oil change sticker printing. #6. Inventory & Outside Part Management & Reconciliation HITS is built on top of a solid enterprise-based inventory platform. Beyond robust stocking-inventory management, HITS contains numerous outside part/ PO reconciliation processes including returned goods tracking. #7. Data Conversion & Dedicated & Project Manager HITS can import data from your previous shop management system. In addition, HITS comes with a dedicated project manager to guide you through our structured training and implementation guide. On-site services may be available based on need and availability.
Hands down this company is on top of their game!!! We use their Point of Sale program with our company and it is a very user friendly program and the customer service and support is amazing. We just made a major change in our Point of Sale program by adding a second store. With any change their will be kinks and things not working the way they should. What made this transition so great was that their response time was amazing with every fix and correction that was made. I am not usually a fan of using email as a fast way to do business or fix problems that need to be addressed fast, but they asked us to email each issue and they got right on every issue fast. Each email was answered and the problem corrected in a crazy fast time. I am amazed that we made this transition yesterday Morning and 24 hrs later our system is working like a dream. This was probably the least painful major change we have ever done as a business. Andreoli & Associates ROCKS!!! I highly recommend them to anyone that wants a Software company that can help them run their business easier, You must try Andreoli. This Company is a 5 star company in my opinion.
Andreoli & Associates Made our life easier. Our wholesale operation went from having 3 different software POS in less than a year. Thank God we found them. They have by far the most knowledgeable and friendly staff in the industry. Highly recommend.
The team at Andreoli & Associates go above and beyond my expectations. I am a store manager at Autopros, a tire and service shop and this software is so user friendly. If there is anything I need help with they are just a quick phone call away. Most recently they helped me with a computer issue completely unrelated to there software. Thanks!!!!
We are a family business with three locations and have used Andreoli for 15 months now. We had RO Writer before which was very good for every area of business management but it did not support multiple locations.In our opinion HITS software is not as easy to use as what we had before. A few frustrations are shortage of space to write in labor descriptions, not a smooth flow building invoices using the keyboard (you have to use the mouse more than we would like), and reports are very basic. They are very willing to take your suggestions for improvement and have implemented several of them already. Just recently Mike Andreoli came to our location and worked with us for 4 hours. He now has a list of our pain points. This means a lot to us and tells you how dedicated they are to improve. I realize now how difficult it can be to write software and make changes to the existing platform. The support team has been very friendly and supportive while we were learning to use the software.I don't suppose there is a perfect software out there but the Andreoli team is working very hard and getting closer to it.