July 10, 2012, Huntersville, NC– Andreoli & Associates, Inc. (A&A), a leader in tire and auto service software development, has integrated its cloud-based HITS® BPOS point-of-sale software with DriverSide’s Full-Service Online Garage. DriverSide automatically builds personalized online “garages” using point-of-sale service history. Customers can access their garages, which have the look and feel of the dealer’s main web site, and review both past service history and upcoming recommended maintenance.
The service also sends timely email service reminders, follow-up communications, and monthly e-newsletters promoting the dealership and improving the customer’s vehicle ownership and maintenance experience.
Mike Upton of Upton TirePros, four location tire and auto service provider in Jackson, MS, is an early adopter and advocate. “We did an email marketing campaign using DriverSide’s eMatch service and customer history from our Andreoli system. The results far exceeded our expectations bringing in thousands of dollars in sales from customers we had not seen in over a year.”
“Our dealers are looking for the most cost effective means of driving repeat business back to their shops,” states Mike Andreoli, president of A&A. “DriverSide proved its value at Upton Tire within the first month of implementation.” The results of the Upton Tire email campaign have been detailed in a DriverSide case study available online at http://demo.driverside.com/index.php/garage/upton/.
Michael Moskowitz, Executive VP for Driverside adds, “Our fixed, low monthly fee allows dealers to budget and maximize their marketing dollars reaching more clients while increasing car count and revenue. A host of services, such as “Thank You” emails, further build the dealer-client relationship and enable the consumer to provide post service feedback and positive online reviews.”
About Andreoli & Associates, Inc. (www.aasys.com)
Andreoli & Associates, Inc. has over 26 years serving the tire and auto service industry. They are a leading cloud-based, customer-focused developer and provider of innovative business management technology and point-of-sale software solutions for growth-oriented tire retailers and automotive service centers. The company is a participating integrator with several leading industry suppliers focused on providing synergistic, best-of-breed solutions. They can be found on the web at www.aasys.com.
About Driverside (www.driverside.com)
Driverside provides consumer accessible Internet based vehicle service history and next service reminder emails via dealer branded web sites. They provide a number of cloud-based social media and email marketing tools that assist tire and auto service dealers with cost effective client retention, recapture of lost customers, and new client acquisition. The company’s award-winning services have been featured in the New York Times, USA Today, the Wall Street Journal, and on Good Morning America. Tire and auto service dealers can find Driverside dealer branded solutions at http://demo.driverside.com/index.php/.